Nottingham Forest supporters who purchased tickets for the away game at Sheffield Wednesday have until the end of Sunday 14th June to choose one of the four available options.
The options are as follows:
Option 1 - Donate your entire refund to the Forest Women's team and the Forest Academy
This option gives you the opportunity to donate the value of your ticket to the Forest Women’s team and the Forest Academy.
Option 2 - Take the outstanding amount as credit split across ticketing and retail with a 10% credit bonus
This option will enable supporters to maintain the value of the refund which can then be used for future ticketing and retail purchases. This credit will be available to redeem from the start of the 2020-21 campaign. The additional 10% bonus is a goodwill gesture from the club to supporters entitled to a refund.
Option 3 – Donate 50% and take the remaining 50% as a credit either on ticketing or retail and get a 20% credit bonus
Rather than donate your entire refund or take the full outstanding amount as credit, supporters also have the option to do both. Option 3 allows you to claim 50% of your refund as credit with a 20% bonus whilst also making a contribution to Forest Women and the Forest Academy.
Option 4 - Claim a full cash refund
The final option allows supporters to claim a full refund via credit/debit card on their purchased match tickets.
Only the person registered as the lead booker (the person who paid for the tickets) will be able to apply for a refund.
Your refund application covers your full booking for all tickets and travel purchased. Therefore you only need to apply once, even if you have purchased multiple tickets.
Your credit/debit card will be charged 1p (which will be refunded) to check that the card is active and details correct before we process refunds.
Supporters can choose any one of the four options by visiting eticketing.co.uk/nottinghamforest and completing the necessary details.
From Monday 15th June, supporters who have purchased tickets for the home game against Huddersfield Town can login and select their preferred option.
Please note the Forest ticket office and phone lines are currently closed but any questions can be answered by emailing email@example.com.