Nottingham Forest would like to respond to concerns raised by a number of supporters over the delivery of their 2017-18 season cards.
To clarify the current position over 15,600 season cards have been posted by the club. A large number have already been delivered and the vast majority of supporters are expected to have received their cards by Wednesday 2 August. The club is very confident that the remainder will be received by Thursday of this week.
In approximately 300 cases season cards have not yet been received by the club. The ticket office is in the process of contacting these supporters directly and informing them of how to obtain their match ticket.
If you are in the highly unlikely position that you have received no season card or paper ticket by Friday you will be issued with a paper ticket for collection. The club will seek to minimise the inconvenience to supporters in this position and will announce the contingency plans for collection of these tickets tomorrow.
We would like to apologise for this situation and please be assured that we are striving to keep these issues to a minimum.