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Club News

Vacancy: Membership Scheme Assistant

3 May 2016

Nottingham Forest are looking for a Membership Scheme Assistant to join their PR and memberships department.

Based at The City Ground, the responsibilities of this part-time position (minimum of 16 hours) include:

- Maintaining and updating an effective manual and computer database filing system, with specific attention on the Super Sevens scheme and Junior Reds membership

- Responding to telephone queries relating to the Super Sevens initiative, Junior Reds membership and associated matters, collating information and distributing to other team members when appropriate

- Liaising with school contacts and parents regarding child registration and related matters 

- Assisting with the planning of presentation evenings and subsequent ground visits relating to Junior Reds and the Super Sevens

- Providing assistance to the Membership Scheme Executive through telephone and written correspondence with supporters, external organisations and other parties

- Becoming familiar with the ticketing system and being able to process transactions and manage requests when appropriate

- Being comfortable responding to queries relating to membership scheme initiatives, or Nottingham Forest in general, from the public 

- Developing and improving the way the club is perceived in the media, maintaining its brand and initiating innovative and creative marketing campaigns which will include liaising with potential suppliers and business clients

- Focusing on improving and developing personal IT skills with the objective of streamlining business processes

The ideal candidate will possess: 

- A desire to work within the PR and marketing sector

- A good understanding of the sports industry 

- Experience in all Microsoft Office packages 

- A willingness to learn and develop within the role, with the long-term aim being for the position to become full-time

- Creative flair to continually bring new ideas to the department 

To apply for this position please send a covering letter, explaining your suitability for the role based on the above, and your CV to

The deadline for applications is Thursday 12 May.

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