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Frequently Asked Questions

Our friendly and helpful hospitality team will always endeavour to ensure you have an enjoyable visit to The City Ground and if you have any questions that are not answered below, please don't hesitate to call them on 0115 982 4450.

What’s the best way to get to The City Ground?

The City Ground is situated on the beautiful south bank of the River Trent, just over a mile from Nottingham City centre. Should you need help with directions to The City Ground or parking on a matchday, please see here.

We look forward to welcoming you and your guests to The City Ground and in the meantime, if you require anything ahead of the game please do not hesitate to contact the commercial team on 0115 982 4450 or email us at hospitality@nottinghamforest.co.uk.

Where are the hospitality seats located in the stadium?

All seasonal hospitality seats are located in the Peter Taylor Stand (Robin Hood Suite, 1865 Club), Trent End (Legends' Lounge) or Brian Clough Stand (Executive Boxes).

Where can I arrange to be dropped off and collected?

Unfortunately, there is no pick-up point or parking at the stadium itself unless purchased through your hospitality package.

What entrance do I use to access my suite?

To ensure a smooth entrance to your hospitality experience, please use the correct entrance to access your suite as listed below.

If you are collecting your tickets at the ground, please see the relevant pick up points below.

Hospitality tickets

Collect from

Matchday Community Partner

Peter Taylor Stand reception (opposite the main reception)

Match Ball Community Partner

Peter Taylor Stand reception (opposite the main reception)

Programme Community Partner

Peter Taylor Stand reception (opposite the main reception)

Executive Box

Executive reception - Brian Clough Stand

Directors’ Club

Peter Taylor Stand reception (opposite the main reception)

VIP 1865

Peter Taylor Stand reception (opposite the main reception)

1865 Club 

Peter Taylor Stand reception (opposite the main reception)

Robin Hood Suite

Peter Taylor Stand reception (opposite the main reception)

Legends' Lounge

Legends' Lounge reception - Trent End

Is there anywhere to smoke during the match?

It is against the law to smoke anywhere inside The City Ground.

What time do suites open before a match?

For weekend matches, all hospitality suites open three hours prior to kick-off. For weekday matches, hospitality suites open at 5pm.

For early kick-off fixtures, brunch will be served. Alcohol is served from 11am and bars will close one hour after the final whistle. While we will always endeavour to accommodate late arrivals, please note that we cannot guarantee a hot meal should you arrive later than half an hour prior to kick-off.

All hospitality suites and bars close an hour after the final whistle.

What is the dress code?

Matchday Community Partner

Dress code: Please note that there is a dress code of smart, casual attire.  No football shirts and no ripped jeans are permitted. I would therefore be very grateful if you could inform your guests accordingly.

All-inclusive hospitality information: Please note that our all-inclusive hospitality packages offer unlimited draught beers, house wines and soft drinks. Any other drinks will be charged as extra on the day. 

Match Ball Community Partner

Dress code: Please note that there is a dress code of smart, casual attire.  No football shirts and no ripped jeans are permitted. I would therefore be very grateful if you could inform your guests accordingly.

All-inclusive hospitality information: Please note that our all-inclusive hospitality packages offer unlimited draught beers, house wines and soft drinks. Any other drinks will be charged as extra on the day.

Programme Community Partner

Dress code: Please note that there is a dress code of smart, casual attire.  No football shirts and no ripped jeans are permitted. Smart trainers only.  I would therefore be very grateful if you could inform your guests accordingly.

Executive Box

Dress code: Please note that there is a dress code of smart casual attire. The club reserves the right to refuse admission to guests who are not dressed appropriately, and we would be very grateful if you could inform your guests accordingly.

Bar drinks: Please note that due to EFL licensing regulations, bar drinks will not be permitted inside the executive box from 15 minutes prior to kick-off until 15 minutes after the final whistle. 

Directors’ Club

Dress code: Please note that dress standards do apply of collar and tie. Persons wearing jeans, t-shirts or trainers will not be allowed admission to the Directors’ Box. Therefore, we would be very grateful if you could inform your guests accordingly.

VIP Package

Dress code: Please note that there is a dress standard in the 1865 Club of smart, but casual attire.  Smart, tailored shorts are permitted with smart footwear (no open toes). The club reserves the right to refuse admission to guests who are not dressed appropriately, and I would be very grateful if you could inform your guests accordingly.

All-inclusive hospitality information: please note that our all-inclusive hospitality packages offer unlimited draught beers, house wines and soft drinks. Any other drinks will be charged as extra on the day.

1865 Club

Dress code: Please note that there is a dress standard in the 1865 Club of smart, but casual attire.  Smart, tailored shorts are permitted with smart footwear (no open toes). The club reserves the right to refuse admission to guests who are not dressed appropriately, and I would be very grateful if you could inform your guests accordingly.

Robin Hood Suite

Dress code: Please note that there is a dress code of smart, casual attire.  No football shirts and no ripped jeans are permitted. Smart trainers only.  I would therefore be very grateful if you could inform your guests accordingly.

Legends' Lounge

Dress code: Please note that there is a dress code in the Legends' Lounge of casual attire, jeans, trainers and (home) football shirts are permitted.

Smoke free zone: The City Ground is a smoke free zone and will start on entry to the Legends' Lounge. This also includes E-cigarettes. Guests who leave the building to smoke will not be allowed to re-enter. 

If you have any specific questions about your matchday package, or the dress code in your area, please do not hesitate to give us a call on 0115 982 4450, as we will be more than happy to help.

Please be aware that guests not dressed in the correct attire may be refused entry.

May I bring guests who support away teams?

Whilst we welcome visiting supporters to The City Ground, we will need to be notified on booking of any away fans that will be attending in our hospitality areas.

Please remember that you and your guests will be in a predominantly ‘home’ supporting area. Therefore, if you have any guests who are ‘away’ supporters, we must stress that they be reminded to avoid any kind of confrontational behaviour that could incite a reaction which could lead to a disturbance. Please note that we DO NOT allow any ‘away’ colours.

Any guests seen to be openly supporting the opposition are liable to be refused entry or ejected from the stadium without compensation.

Are children able to attend matchdays unsupervised?

Children must be over the age of four or above before attending fixtures at The City Ground, however, those under the age of four will be allowed entry into the Executive Boxes. Those aged under 18 must be accompanied by an adult.