Frequently Asked Questions
Our friendly and helpful hospitality team will always endeavour to ensure you have an enjoyable visit to The City Ground and if you have any questions that are not answered below, please don't hesitate to call them on 0115 982 4450.
What’s the best way to get to The City Ground?
For details of how to get to The City Ground, please click here.
Where are the hospitality seats located in the stadium?
All seasonal hospitality seats are located in the Peter Taylor Stand (Robin Hood Suite, 1865 Club), Trent End (Castle Club) or Brian Clough Stand (Executive Boxes).
Where can I arrange to be dropped off and collected?
Unfortunately, there is no pick-up point or parking at the stadium itself unless purchased through your hospitality package.
What entrance do I use to access my suite?
To ensure a smooth entrance to your hospitality experience, please use the correct entrance to access your suite as listed below.
Robin Hood Suite (Directors' Club) - Main Reception (Peter Taylor Stand)
Robin Hood Suite - Main Reception (Peter Taylor Stand)
1865 Club - Main Reception (Peter Taylor Stand)
Castle Club - Reception in the Trent End
Executive Boxes - Entrance in the Brian Clough Stand
Is there anywhere to smoke during the match?
It is against the law to smoke anywhere inside The City Ground.
What time do suites open before a match?
For weekend matches, all hospitality suites open three hours prior to kick-off. For weekday matches, hospitality suites open at 5pm.
For early kick-off fixtures, brunch will be served. Alcohol is served from 11am and bars will close one hour after the final whistle. While we will always endeavour to accommodate late arrivals, please note that we cannot guarantee a hot meal should you arrive later than half an hour prior to kick-off.
All hospitality suites and bars close an hour after the final whistle.
What is the dress code?
Directors Club: Collar and tie
Robin Hood Suite: Smart-casual (no jeans, t-shirts or trainers)
1865 Club: Smart-casual (no trainers or t-shirts – smart jeans are permitted)
VIP Package: Smart-casual (no trainers or t-shirts – smart jeans are permitted)
Executive Box: Smart-casual attire
Castle Club: Casual (football shirts are permitted)
Please note that the club has the right to refuse entry to guests who don’t adhere to the dress code.
May I bring guests who support away teams?
Whilst we welcome visiting supporters to The City Ground, we will need to be notified on booking of any away fans that will be attending in our hospitality areas.
You are advised that the hospitality facilities are all located in Nottingham Forest home ticketing areas. Visiting supporters are therefore advised to act discreetly.
Any guests seen to be openly supporting the opposition are liable to be refused entry or ejected from the stadium without compensation.
Please also be advised that away colours are not permitted within any hospitality areas.
Are children able to attend matchdays unsupervised?
Children must be over the age of four before attending fixtures at The City Ground, however, those under the age of four will be allowed entry into the Castle Club and Executive Boxes. Those aged under 18 must be accompanied by an adult.