Ticket Office & Megastore Nottingham Forest Football Club The City Ground Nottingham NG2 5FJTicket Office Opening HoursMonday - Friday 9.00am - 5.00pmFriday 9am - 6pm during seasonSaturday 9am - 1pmMatchday Saturday Booking line 9.00am - 12 noonTicket Office Matchday 9.00am - half-time then 15 minutes after the matchThe ticket office will no longer be open before evening home Reserve matchesTickets for home games can also be purchased from the Brian Clough Stand ticket office 2 hours prior to kick off. Home and away tickets can be purchased 24 hours per day online through the website.Telephone number for ticket enquiries only: 0115 982 4388 (calls charged at local rate) Telephone number for merchandise enquiries: 0871 226 1980 (calls cost 10p per minute, mobile rates may vary)Email for all ticket enquiries: firstname.lastname@example.orgThe club will endeavour to answer your queries as soon as possible. However, in line with the club's Customer Charter, please allow up to 10 working days to receive a reply.Please also note that for online purchases there is a £1 charge per ticket plus a £1 handling charge per transaction.For ticket prices for all games please go to the relevant page for eitherHome GamesorAway Games.Championship Ticket InformationChildren must be 4 years old before attending home fixtures at The City Ground.Babes in arms and children in buggies will not be admitted for their own safety.Ticket Prices – Home League Games Match ticket prices vary throughout the season and are usually announced three weeks before the date of the fixture. Apart from the Family Section in the Main Stand, there is a standard Adult price throughout the Stadium, with concessions being allowed for:- Juniors aged between 4 and 11 years- Juniors aged between 12 and 17 years- Seniors aged 65 years and overTicket prices in the Family Stand are reduced for all age categories, but only available for families with a ratio of no more than two Adults for each child aged under 18; tickets in this section cannot be purchased online, and are not available for Adults only.There are occasional promotions throughout the season, such as “Kids for a Quid’ and special Adult prices, which are announced nearer the date of the fixture.Student Membership – FREE We are pleased to announce that Nottingham Forest will once again be offering free of charge membership to full-time students (aged under 25 years). However, some changes have been made to the registration requirements within the form which you will need to complete then pass to the Ticket Office, together with a copy of: 1) your Student Status Report, obtainable from the student services department of your University/College, in the form of either an email or letter, and 2) a copy of either acurrentpassport or photo-card driving licence In addition, although not part of the concession registration process, registered students must ensure that they have a valid current photo student card, i.e. NUS card, ISIC card, university student card or UCAS card, when they enter the turnstile at each home league match. Once registered, students may purchase a concession ticket for a home league game, with a seat in Block G of the Upper Brian Clough Stand. It is intended that 300 student tickets will be made available for each home league game this season, which must be purchased at least one week prior to each match. - New registrations will NOT be available on a match day- Only ONE concession ticket will be allowed per membership- Part-time students are excluded from membership- Your student card must display your name and photo Pleaseclick hereto download a Student Concession form. For all students concession ticket enquiries or ticket purchases please contact the Ticket Office on 0115 982 4388.Smoke Free ZoneThe City Ground is now a smoke free zone. This zone will start at entry to the turnstiles and only end when supporters have left the ground via the exit gates.RefundsSupporters are reminded that in accordance with the policy of the Club, refunds for match tickets purchased will only be considered if the tickets are received in the Ticket Office 48 hours prior to the kick-off time of the appropriate fixture. In the event of a postponement, tickets will remain valid for the re-arranged match and refunds will only be considered if tickets are received in the Ticket Office no later than 24 hours before the kick-off time of the match when eventually played. It is the responsibility of the ticket holder to ascertain the date and kick-off time of any re-arranged or postponed matches. The Club will not issue duplicate match tickets for individual games in the event of tickets having been lost, destroyed, forgotten or stolen.IMPORTANT INFORMATIONIf you travel to any away game without a ticket Nottingham Forest FC cannot guarantee that you will get in. You can find out on this page or through the ticket information line on 0115 982 4388 whether there will be tickets available on the day. If there are then please arrive early to give yourself the best chance of getting in. We would always recommend that you buy a ticket in advance of the game. Certain areas of the stadium may at times be affected by supporters standing for periods during play. If this would affect your enjoyment of the game please contact a member of the ticket office for further assistance before purchasing your ticket. Disabled Facilities at Nottingham ForestThe Club has facilities for Wheelchair user, Visually Impaired and Ambulant Disabled supporters.Should you have mobility problems that require you to use crutches either in the short or long term , please contact us prior to purchasing your tickets so that you can be allocated a suitable seat from which to watch the game, that has easy access and from where you would be able to exit safely in an emergencyThe City Ground has 10 radios for visually impaired supporters who would like special matchday commentary whilst attending First Team home matches. Please contact the Ticket Office to book your radio on a match by match basis. These radios are available on a first come first served basis.There are disabled parking facilities at the City Ground. However, these are all presently occupied by supporters who are current Disabled Season Ticket Holders.There is a lift for disabled supporters who need to access any specified disabled area not at ground level.There are also disabled toilet facilities provided.